Refund policy

Return & Refund Policy – By Nena Dawod

At By Nena Dawod, we want you to love your purchase. If you're not completely satisfied, we’re here to help!

Returns

• Items can be returned within 7 days of receiving your order.
• Products must be unused, unworn, and in their original condition with tags attached.
  
• Customers are responsible for return shipping costs 

Refunds

• Once we receive your return, we will inspect the item and notify you of the approval or rejection.
• Approved refunds will be processed within 5-7 business days 
• Shipping fees are non-refundable 

Exchanges

• If you need a different size or color, you can request an exchange (subject to availability).
• Exchanges follow the same return conditions.